01252 622622 
We recommend the following door cleaning instructions for our doors: 
• Clean the doors only using a solution of 95% lukewarm water with no more than 5% soap. 
• Do NOT spray anything on to your doors. This includes the solution recommended above. 
• Use and clean and damp (not wet) cloth. 
• Always make sure to dry the doors and use a soft clean cloth. If the door is timber or timber veneer run the cloth in the grain direction. 
• Any cooking marks should be wiped away immediately. 
• Do no tallow liquids to seep into joints or edge edges of doors and wipe any spillages immediately. 
Do not use any of the following products to clean the doors as it may mark and damage the surface irreparably. 
• Wax furniture polish 
• Bleach or chlorine-based cleaning products 
• Abrasive cleaners 
• Solvents 
• Multi-purpose cleaners 
• Alcohol based cleaners 
• Ammonia based cleaners 
• Scouring pads or abrasive cloths 
Please be aware that localized or intense heat and/or steam can damage facias and cabinetry. Subsequently the use of small appliances such as kettles, toaster etc. in close proximity should be avoided. Sink and dishwasher areas are extremely vulnerable and extra care should be taken in these areas. Dishwashers should not be opened prematurely and should always be left to cool before opening. Furniture should not be exposed to extreme temperature changes. Some doors may have a protective film on the face. Direct sunlight may cause an adverse effect therefore it is recommended you remove this film as soon as possible after installation. 
Timber is a natural product therefore colour, grain structure and features will differ from door to door. Timber, veneer & painted doors have a unique and natural characteristic and because of this colours may change over time when exposed to sunlight. Timber can be prone to expansion and shrinkage based upon the environment which it is installed in. Furniture is affected by moisture; if there’s is too much moisture in the environment then it can have an adverse effect on the furniture over a period of time and I may lead to damage, especially in the winter months. Excessive moisture can be found in new builds, extensions and any room where extensive renovation work has taken place for example plastered walls or floor screeding. The natural expansion and shrinkage or timber may cause the surface finish (paint, varnish, lacquer) to move with the door. If this occurs it may result in a hairline crack appearing on the door and this is not deemed as a fault. 
Please follow all manufacturers guidelines with regards to maintenance of appliances. These can be found in the included literature with the appliance or on the manufacturers website. 
Quartz & granite worksurfaces should only be cleaned using warm soapy water. For very stubborn marks on quartz, Cif or similar can be used very lightly to lift the mark but should only be done in extreme cases. Chopping boards and pan supports should be used on all worksurfaces to avoid damage. Excessive moisture on laminate worksurfaces can damage the product so extra care should be taken in the sink area and around joins and/or edges. 
Damages caused by failure to adhere to these guidelines will not be replaced free of charge. 
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