After a few tweaks, we confirmed the order and it was smoothly integrated into the larger refurbishment we were undertaking in that part of the house. The units we chose were fully built offsite (no flat pack stuff here) and they and the worktop were excellent quality (very much as you see in the showroom). Martin fitted the whole thing expertly over a couple of weeks and, when we did spot a few issues that we wanted corrected, David the installation manager handled them very professionally and without demur to deliver a real wow-factor finish. All-in-all, this went as well as we could ever have hoped for and we now have the high-impact, sleek, gorgeous and 21st century heart of the house that we have always wanted - so well done Creative team!
You might also be interested to know that in order to compare price and quality between local boutique and large store, we also got Wickes to design and quote. Creative turned out to be far more professional, with a much better design, hugely better product AND were cheaper, so beware the big boys' large showrooms and persistent marketing - local is far better!